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FAQ
Q: Whether wedding dresses can be custom made?

A: The most of wedding dresses from www.dressesim.net are custom made, and we can accept dress patterns from elsewhere (The pictures of wedding dresses must be clear and general front pictures, and it would be best if you can offer detail pictures). You can send us pictures by e-mails, and our professional designers will carefully make for you.

Q: How to have customization?

A: You can pick the type you like on www.dressesim.net, every custom-made dress has specific instruction pictures, and you can submit related sizes online. Before we product it, our customer service will contact you to confirm sizes, fabrics and colors. And before we send it, we will get in touch with our customers to confirm the address and telephone numbers. What’s more, after we send it, our customer service will notice customers the transportation way, tracking number and online checking website. All you need to do is patiently waiting for you perfect dress.

NOTE: we will resend you new replacement if the parcel damage or not receive ,But pls feedback the this information to lacal courier copmay which do delivery to you ,and do ask them to record and reply. it is the first important step to ask for claim online and then pls email us with pictures of broken packing. if local post office didn't do record ,we can't resend new replacement or refund
SF local number: 001 855 901 1133 (US)
UPS local number:18007827892(US)
DHL local number:1-800-225-5345 (US)/1-954-888 7000

Q: How long does it take to custom make dresses?

A: Wedding dress takes around 15 days as well as formal dress. But we can expedite make it according to the time of your wedding day, and we can finish it within 5 days.

Q: Does custom-made wedding dresses include free gifts?

A: You can get free veil, gloves, tiara, or accessories from www.dressesim.net, and enjoy free shipping activity if you meet the requirement.

Q: How to pick wedding dress that fit my figure?

A: Appetite Figure: You can choose high waistline, yarn surface, or draped waist wedding dresses to curve your body. The upper part can be luxurious, changeable, and too long trains and veils should be avoided. And you can choose deep V neckline to add slim effect.

Slim Figure: You can try different kinds of wedding dresses, especially the mermaid wedding dresses, which can show your elegance perfectly.

Tall and Skinny Figure: You can pick wedding dresses with more shoulder designs such as shoulder pad, exaggerated bubble sleeves and ruffle designs, which will make you look refreshing. And the types that show shoulders and breasts should be avoided

Plump Figure: It is appropriate to choose straight line clipping, which will make you seem slim. And do not choose high neckline, and avoid the design of waistline and rims are too complex.

Too Plump or Skinny Figure: If you have full breasts, you can select simple designed wedding dresses to show your perfect bust line. And if you have fat bottom, please do not choose too draped wedding dresses. On the opposite, it is the best for skinny brides to choose high neckline and long sleeves wedding dresses, such as dresses with layers, ruffles.

Q: How to deal with folds after I got my wedding dress?

A: You can iron wedding dress but the temperature should not be too high. And if veil is wrinkled, you can hang it for a while, and then it will be straight.

Q: How to clean wedding dresses?

A: You need to clean wedding dress after you dressed it. But please do not use washing machine or dehydrate, otherwise it will damage the decorations. You can wet wash the decorations like beadings, sequins, which can not stand the chemical erosion from dry cleaning. So wet cleaning is the best way.

Wet cleaning: Soak wedding dress in the water of mild neutral detergent (choose detergent according to fabric property). In this way, stains of red wine, food, perspiration, white wine can be effectively removed.

Dry cleaning: Some wedding dresses do need dry cleaning, especially for silk, acetate silk, artificial silk or wool fabrics. Be sure to use solvent that has been filtered, and know exactly where and what the stain is, otherwise there will be residual.

Q: How to store wedding dresses?

A: Wedding dresses should be kept in cool and dry place, such as closet or even under the bed. The worst choice is to put in attic or basement, the former will make dress fade because of heat, and the latter will cause mildew. What’s more, please do not hang it for preservation, because for a long time the vertical force of wedding dress will lengthen or even tear the wedding dress. Another attention is please wash your hands before you store wedding dress, avoid the makeup stick on the dress, or there will be little yellow spot on it for a long time. So as long as pay careful attention to every link, anytime you see the wedding dress will remind you of the happiness of your wedding day.


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